Best Western Hotel Universel Drummondville

915 Rue Hains, Drummondville, QC, Canada, J2C 3A1show map
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Highlights
8
FabulousBased on  88 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in Canada

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Overview

The cozy Best Western Hotel Universel Drummondville offers accommodation in a shopping area of Drummondville. Founded in 1967, the hotel underwent a renovation in 2005.

The property is 30 minutes' walk from center of Drummondville. 60 minutes' drive from Magog.

Popular Photography Museum is 3.1 km from the hotel and Maison des arts Desjardins Drummondville is about 3.1 km away.

The property is located within a 85 km distance of St Hubert airport.

Rooms

It offers luxurious rooms equipped with complimentary wireless internet, climate control, flat-screen TV, a microwave and a dressing room and kitchens with coffee/tea makers and a fridge. They feature bathrooms with a shower, a spa bathtub and a bidet.

Eat & Drink

A breakfast is served in the restaurant. There is a restaurant serving local dishes on site. Guests can dine at Normandin and Restaurant La Verriere located within 5 minutes' walk away.

A full breakfast is served and charges are applicable. 

Services

The hotel offers free self parking, currency exchange and an elevator as well as conference equipment, a business centre and a copier for guests' comfort.

Relax

Best Western Hotel Universel Drummondville provides cribs, a buffet and a pool for children. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   4.  Number of rooms:   115.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Horseback riding
  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock
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Good to know
Check-infrom 4 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Branches du Billard IncBranches du Billard Inc2000 ft
Hotel le DauphinHotel le Dauphin3300 ft
Neuvieme Bit IncNeuvieme Bit Inc2000 ft
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Restaurant La VerriereRestaurant La Verriere400 ft915 Rue Hains
Rotisserie ScoresRotisserie Scores600 ft120 Boulevard St. Joseph
NormandinNormandin600 ft130 boul. St-Joseph
Boston PizzaBoston Pizza800 ft161 Boul St.-Joseph
Burger KingBurger King1300 ft350 Boul St-Joseph
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Salle de Quilles St-GermainSalle de Quilles St-Germain5.0 mi
Salon de Quilles de la PlaceSalon de Quilles de la Place6.0 mi
Arena St-CyrilleArena St-Cyrille5.2 mi
Centre Naturiste Dsa IncCentre Naturiste Dsa Inc5.8 mi
Salle la Fleche D'orSalle la Fleche D'or5.2 mi
Cabane A Sucre LemaireCabane A Sucre Lemaire5.5 mi
Club AramisClub Aramis6.0 mi
Centre Communautaire WickhamCentre Communautaire Wickham7.0 mi
Lalime LucLalime Luc5.0 mi
Le Village Quebecois d\'AntanLe Village Quebecois d\'Antan1.6 mi1425, rue Montplaisir
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Getting around
Airports
Trois-Rivieres (YRQ)32.2 mi
Bromont (ZBM)43.4 mi
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Reviews
8.0
FabulousBased on  88  reviews

Rating by category:

8.6
Rooms
9.8
Service
8.0
Location
0.0
Dining
  • 5.4
    Guest rating

    Quality of food at restaurant is well below standard, actually using "canned" food for salad nicoise (canned salmon) and seafood pizza (canned shrimp, fake crab etc...)

  • 9.2
    Superb

    Comfort & amenities of the room - especially the bathroom. Quiet rooms; friendly staff and proximity to highway. I applaud the staff in how they handled the fact that the hotel did not have any record of my reservation when I arrived. After seeing my printed booking confirmation, they simply looked in a binder of internet bookings and all was cleared up right away.

    There was only 1 elevator for both hotel guests and hotel staff - this lead to problems in the morning when rooms were being cleaned. I would suggest a room spray specific for smoker rooms be used. I just left the door open & bought a room spray.

  • 8.8
    Superb

    Location is right off highway with easy access and the facilities were good.

  • 10.0
    Exceptional

    My children loved it, the room was very welcoming and the kids asked if we could make it permanet stop over driving to and from the Maritimes. They and I really enjoyed everything. The matron was very helpful in getting me a razor and other necessities I had forgotten. The pool and hot tub were very nice as well. I really liked the late check in and out. I didn't feel rushed to leave in the morning.

  • 7.8
    Fabulous

    It was really nice having the Jacuzzi and pool after a long drive. Hotel was clean, staff was friendly and our room was nice. Continental breakfast would have been nice. We utilized the work out room. It was adequate. It would be easier on the user if the equipment faced the tv. Also, the water dispenser does not work properly...The water dispenses very slow. This is nothing major, but could be improved. We enjoyed our stay and would consider staying if we are in Drummondville again.

  • 10.0
    Exceptional

    Very well updated facility,rooms are very welcoming,beds extra comfortable.service was excellant.great dining area.shall return. Very clean and bright reception area.

    We enjoyed our stay.nothing negative to report.

  • 7.8
    Fabulous

    Great location & price. Very close to highway and was easy to find. Room clean and staff were great to deal with. I will stay there again when I travel through the area.

  • 8.2
    Fabulous

    The bed was very comfortable and all was quiet so that I could sleep even though I knew there was a wedding going on in the building and most of the guests were staying at the hotel.

    The only thing was that my Mom's room got changed 2 times during our stay so that the wedding guests wouldn't wake them in the middle of the night.

  • 10.0
    Exceptional

    The quality of the mattresses and the services. The location near different restaurants ans malls.

  • 9.4
    Exceptional

    The best beds, oh so comfortable. I wish i could have stayed longer just for the beds.

  • 10.0
    Exceptional

    Rooms are great..!! Specially the matresses on your beds ! GREAT COFFEE MACHINE ! VERY QUIET !

    There was not much "hot water" for the shower...water was rather on the "cool side"

  • 9.2
    Superb

    The beds were very comfortable.

    There was a big congress going on with lots of noisy kids running around late at night. Had I known that fact, I would have asked for a second floor room. On top of this, there was a toddler who kept calling my room at 6 am asking for her grandparents. It felt like the kid was left alone in the room and was also calling Reception Desk. The Reception Desk finally got hold of the people responsible for the kid and the phone stopped ringing in my room. I know it's not the hotel's fault, but even though I was annoyed, I was also concerned for the kid. Who in the wolrd can leave a 3 year old kid alone in an hotel room !!

  • 9.6
    Exceptional

    Great service. Very clean. Just what you want in a room. Will use it again!!!

    Location.

    Nothing negative.

  • 8.2
    Fabulous

    It was a business trip, the location of the hotel was practical and the fact that Best Western offers the possibility of accumulating Aeroplan/Air Canada miles is a definite important advantage and determining factor for my choice. The staff at the hotel was particularly courteous, knowledgeable and helpful.

    I would have preferred a better balanced menu at the restaurant on the premises, but I do not mean to say that it was not adequate the way it is, but simply that it could be improved.

  • 6.6
    Good

    Le téléviseur est compliqué à réglé, je n'ai pas pu écouter mes programmes. Le climatiseur est trop bruyant.

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Highlights
8
FabulousBased on  88 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in Canada

Use Badge
Good to know
Check-infrom 4 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Trois-Rivieres (YRQ)32.2 mi
Bromont (ZBM)43.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
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